Fwd: CFP: Workshop on Connecting Families at ACM Group 2010

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Connecting Families: New Technologies, Family Communication, and the
Impact on Domestic Space

Workshop at ACM GROUP 2010
Sanibel Island, Florida, USA
Sunday, November 7, 2010
Workshop Page: http://carmster.com/connecting

Deadline: September 10, 2010

ORGANIZERS
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Carman Neustaedter, Simon Fraser University
Tejinder Judge, Virginia Tech
Steve Harrison, Virginia Tech
Abigail Sellen, Microsoft Research Cambridge
Xiang Cao, Microsoft Research Cambridge

ADVISORY PANEL
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David Kirk, University of Nottingham
Joseph 'Jofish' Kaye, Nokia Research

WORKSHOP DESCRIPTION
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Computer-mediated communication (CMC) has been a longstanding focus of
study in the fields of HCI and CSCW dating back to the first
incarnations of the media space in the early 1980s. Since then, this
research sphere has explored many different forms of technology. The
early focus of this work was largely workplace-oriented where
researchers focused on improving and understanding workplace
communication practices. However, over the last decade, there has
been an increasing focus on studying computer-mediated communication
in the home.

Computing technologies are rapidly changing the way families can
communicate, coordinate, and connect with others through
readily-available (and often free) applications, such as Google Talk,
Skype, or iChat. The accessibility and proliferation of these
applications means that family members are increasingly faced with new
mechanisms to reach out and connect with their family and friends.
For this reason, technology is now rapidly reconfiguring the way we
think about and design for domestic spaces. As it does so,
researchers now must directly confront issues of family relations and
the subtle negotiations that are part of that realm. "Connection" can
be emotionally expressive or merely informational. Analytic frameworks
as well as technologies developed to support work may not be
appropriate for understanding this setting.

The objective of this workshop is to bring together researchers,
designers, and practitioners who study family practices or domestic
technology design with a particular emphasis on mediating family
communication within the home and also between homes. Our focus is on
technologies that allow family members to directly connect with one
another either synchronously (e.g., video conferencing) or
asynchronously (e.g., instant messaging), as opposed to technologies
where one broadcasts or shares information with many (e.g., social
networking sites). Here research typically aims to support
communication between parents, children, grandparents, and close
friends. We want to build community around this topical area, explore
the themes of this research over the last decade, and discuss the
relevant research themes of the next decade. We also plan to use the
workshop as a starting point for pursuing options of
creating a book about the workshop theme.

Possible topics include but are not limited to:
- family coordination
- family communication
- video communication
- communication across time zones
- social relations in families
- analytic frameworks for ICT in the domestic realm
- domestic awareness appliances
- methods for studying domestic settings

CALL FOR POSITION PAPERS
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Potential workshop participants should submit 2-4 page position papers
(SIGCHI format) that describe their area of research as it relates to
domestic computer-mediated communication along with the future
direction they see research in this space taking. We also ask that
authors include short biographies for each of the position paper's
authors. We expect that only one author for each paper will
participate in the workshop, though we may be able to accommodate a
small number of special requests.

Email submissions to carman_neustaedter@sfu.ca

Submission deadline: September 10, 2010
Notification of decision: October 7, 2010

This workshop is being held as part of the ACM Group 2010 Conference:
http://www.acm.org/conferences/group/conferences/group10/

CFP: The 3rd Workshop on HCI and Services @ HCI 2010

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The 3rd Workshop on HCI and Services

to be held at the HCI 2010 conference
University of Abertay Dundee, UK

Tuesday 7th September 2010

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1. INTRODUCTION

Services are considered one of the key areas to focus on for growth
and innovation within local and global economies. Approaches to
service design have emerged that share human-computer interaction's
(HCI) commitment to working with and for people, albeit in the
development of useful services, rather than information technology
(IT) artefacts. However, there has been little explicit interaction
between the two communities, despite this apparent overlap. This
workshop will explore HCI's actual and potential inputs to Service
Design activities (including service design research) and vice versa,
and builds on associated workshops held at BCS-HCI 2008 and 2009.

2. GOALS

• to bring together researchers and practitioners, from both HCI and
service design, to inform both research and practice into service
design and service design research;
• to continue the exploration of the relationships between HCI (and
its applied manifestations such as interaction design, user
experience) and service design (plus research), in both theory and
practice;
• to bring together people in different disciplines to discuss the
above topics;
• to explore the wider implications of service design, such as links
with public service reform and local democracy movements;
• to continue the building of a community of people with interests in
the areas.

3. TOPIC RELEVANCE

The workshop relates to existing work and workshops on services.
Outside of HCI, several major research projects and programs have
undertaken research into services in relation to products (e.g. KIM,
IPAS, S4T). A recent AHRC network on service design has also been
undertaken at Oxford ; and the IfM and IBM have developed one vision
for moving services research forwards and has resulted in a volume
publication. Cranfield University's IMRC has focussed around the
Product-Service Systems concept in addition the Service Design Network
network has launched a multidisciplinary journal (Touchpoint),
alongside its thriving Facebook and Linked In communities. Recently
the guardian Newspaper published a supplement on service design.
The workshop also builds on the work that has looked at service issues
in public services; on existing general interest in HCI; existing
general interest in service design; research into the definition of
services; and emerging paradigms for services. In addition the
emergence of design consultancies focussed around services and the
wider design and engineering communities growing interest in the topic
..
The workshop will build on the success of the 1st and 2nd workshops
held at HCI 2008 and HCI 2009, along with the subsequent call for
papers for a Special Issue of Behaviour and Information Technology.
These efforts have brought together a small amiable, and focussed
group of people alongside the gradual development of an international
network of people interested in the interaction between HCI and
service design and research

4. TOPICS

• Do HCI approaches shed new light on definitions of service?
• Reports of experiences applying HCI design and/or research
approaches (e.g., contextual inquiry, personas) to the design of
services.
• Reports of experiences of using services marketing (e.g., service
blueprinting) approaches in HCI contexts.
• Service Quality (e.g. SERVQUAL) in relation to usability / user
experience measures.
• Conflicts and complements between service as experience and 'harder'
measures of service quality.
• Adaptation of existing perspectives to the analysis and design of
services (e.g., task analysis, activity theory, distributed cognition)
• Why services mean that existing perspectives can no longer apply.
• From service to e-service and back again.
• Educational perspectives.
• What HCI approaches, methods, tools and techniques could be used to
assist service design within the entire service development lifecycle.
• The intersection between theoretical accounts of participatory
approaches and value co-creation and co-production

5. WORKSHOP STRUCTURE
Participants will be invited to submit a 4 page position paper on
their work, along with a candidate service for additional activities.
Practitioners have the option to submit a slide based presentation in
lieu of a position paper.

The morning session will be given over to the presentation and
discussion of these papers.

The afternoon session will undertake a walkthrough of a Service be
split between analysis / design of one or two service examples using
both constructs explored in the morning and standard

In addition, there will be a workshop site linked into the main
conference site that will remain active as a resource for the
community.

6. PARTICIPANTS
Participants would be expected from industry and academia.

The workshop organisers have built a network and through their work
and attendance at previous workshops and the special issue of
Behaviour and Information Technology.

7. DEADLINES

Position Submission: 9th August 2010
Response: 13th August 2010

Workshop 7th September 2010

8. WORKSHOP ORGANISERS

Peter J Wild

Emma Pickering

John Knight
Director of Intiuo Design and Research

9. CONTACT INFORMATION

Workshop Website
https://sites.google.com/site/hciandservices/

HCI 2010 Website
http://www.hci2010.org/

Organiser contact
Peter Wild
peter.j.wild@gmail.com

ANN: Wipro funding for ACM-W Scholarships

Wipro has generously agreed to fund the ACM-W scholarship program for women students to attend a research
conference. While the number of scholarship per year will remain steady at 20, we will now differentiate between intra-continental conference
attendance and inter-continental conference attendance. The former will carry a stipend of $600 while the latter stipend will be $1,200.

As before, several ACM Special Interest Groups (SIGs) have also generously agree to provide complementary registration for scholarship
winners who attend one of their conferences and also provide a mentor at the conference.

For further information please see

http://women.acm.org/participate/scholarship/index.cfm

CFP: Workshop on Accessible Electronic Health RecordsWorkshop on Accessible Electronic Health

Call for Participation: Workshop on Accessible Electronic Health Records

(October 23-24, 2010; Orlando, Florida)
[NSF support for this workshop is being pursued]

Electronic solutions for storing, retrieving, sharing, and analyzing
health related information are being rapidly developed and deployed.
Solutions may be designed for health care professionals or consumers.
resulting in a wide range of challenges. Textual and graphical
information must be entered, updated, and retrieved. Frequent and
infrequent users must be supported. Security must be maintained,
collaboration should be supported, and privacy must be ensured.

This workshop focuses on the issues and challenges associated with
ensuring access to this information by providers and consumers with
disabilities. We seek to bring the health care and accessibility
communities together to share experiences, discuss challenges, and
develop a research agenda. This includes:
- individuals engaged in developing, deploying, or using electronic
health records,
- individuals engaged in research on electronic health records
- individuals engaged in research on information technology accessibility
- individuals interested in becoming involved in any of the activities
listed above.

This one and one-half day workshop will be co-located with ASSETS 2010
in Orlando, Florida and will take place on October 23-24. Travel funds
including airfare, local travel, and hotel will be provided as well as
several group meals.

Individuals interested in participating should submit a position
statement of no more than two pages which outlines their background,
relevant experience, how they anticipate contributing to the workshop,
and the benefits they expect to receive through their participation.
Position statements should be submitted electronically (send to
asears@umbc.edu) no later than August 2, 2010. Individuals will be
informed if they have been selected to participate by August 16, 2010.

Workshop Organizers
Andrew Sears, UMBC
Vicki Hanson, University of Dundee

--
Andrew Sears
Constellation Professor of Information Technology and Engineering
Chair, Information Systems Department, www.is.umbc.edu
Director, Interactive Systems Research Center, www.isrc.umbc.edu
UMBC
1000 Hilltop Circle
Baltimore, MD 21250
Phone: (410) 455-3883
FAX: (410) 455-1531
Email: asears@umbc.edu

CFP: ACM DEV 2010: 1st Annual Symposium on Computing for Development (DEV)

Call for Papers

DEV 2010 provides an international forum for research in the design and implementation of information and communication technologies (ICTs) for social and economic development. In particular, we focus on emerging contexts where conventional computing solutions are often inappropriate due to various contextual factors - including, but not limited to, cost, language, literacy, and the availability of power and bandwidth. Focusing on innovative technical solutions to these unique application, infrastructure and user challenges, DEV fosters exchange between computer scientists, engineers, and other scholars and practitioners interested in the use of ICTs for development.

Papers should describe original and previously unpublished research. Three metrics will be applied to judge papers: (a) Relevance of the problem for development; (b) Novelty of the technical solution; (c) Evaluation of the solution, making a case for development-focused impact. All DEV paper submissions should either provide or directly motivate a novel technical solution that has direct implications for development. Topics of interest include, but are not limited to:

DEV provides a high-quality, single-track forum for presenting results and discussing new ideas. We expect paper contributions from different existing sub-areas of Computer Science and Engineering with a direct relevance to development.

Important Dates
Paper Registration Deadline July 3, 2010
Submission Deadline July 10, 2010
Paper Acceptance September 5, 2010
Final Version October 5, 2010
Conference December 17-18, 2010

Further details
http://dev2010.news.cs.nyu.edu/