CfP: Workshop on Observing the Mobile User Experience (OMUE 10), NordiCHI 2010

*****************************************************************

************************* REMINDER ******************************
*****************************************************************
Second Call for Papers for the International Workshop on
Observing the Mobile User Experience (OMUE 2010)
In Conjunction with NordiCHI 2010 - Reykjavik, Iceland
October 17, 2010
http://omue10.offis.de/
*****************************************************************

Workshop Theme and Goals
------------------------
Nowadays the number of sold smart phones as well as the number of
features of those devices is steadily increasing. Mobile applications
are one of the major driving factors, as they can easily be distributed
through dedicated mobile application distribution platforms, e.g.
Apple's App Store, Google's Android Market. Additionally many smart
phones have a lot of sensors integrated, which makes them more and more
aware of the situation a user is in.

At the same time the usage of mobile devices is rapidly becoming an
integrated part of everyday life. This means that in order to understand
the user experience and the usability of a product it is in general not
enough to perform studies in the laboratory. Instead the mobile context
needs to be taken into account explicitly, and one needs to be able to
study users and usage "in the wild". The challenge of understanding a
mobile user experience is a rapidly evolving field, and it is the
purpose of this workshop to bring together people from industry and
academia in order to exchange methods and experiences related to
understanding the mobile user and the mobile usage.

In this workshop we want to discuss the most important factors,
parameters, and research questions about how to study and involve users
in a truly mobile setting. The goal of the workshop is to provide an
overview of available methods and techniques, but also to produce a set
of guidelines for studying and interacting with users in a mobile
setting. The workshop will focus on the process and methodologies and
will not go into deeper technical details (e.g. algorithms for activity
recognition).

Topics
------
Topics of the workshop include, but are not limited to:

* Observing and interacting with a user on the move
* Unsupervised data gathering
* The mobile device as a platform for user studies
* Specific situations and key parameters
* Mixed methods in a mobile setting
* Ethical considerations
* Safety and security of study participants

Submission details
------------------
Anyone interested in participating is invited to submit a position paper
or an industrial case study to the workshop organizers. Authors of
accepted papers are expected to present their work at the workshop by
giving a 10-15 minutes presentation.

Submissions of papers covering the topics of the workshop should be
submitted by 27th of August 2010. Position papers (2 to 4 pages) and
industrial case studies (1 to 2 pages) should be submitted in NordiCHI
ACM format.

Notification of acceptance will be sent out 10th of September 2010. At
least one author from each accepted submission is expected to attend the
workshop. Accepted submission will be compiled in the workshop
proceedings which will also contain the guidelines resulting from the
workshop activity. The proceedings will be made available at the
workshop website.

Submissions or other queries should be mailed to Benjamin Poppinga
(poppinga@offis.de).

Schedule
--------
August 27, 2010 - Submission Deadline
September 10, 2010 - Notification of Acceptance
October 1, 2010 - Camera Ready Deadline
October 17, 2010 - Workshop Date

Organising Committee
--------------------
Benjamin Poppinga, OFFIS - Institute for Information Technology
Charlotte Magnusson, Lund University
Wilko Heuten, OFFIS - Institute for Information Technology
David McGookin, University of Glasgow
Niels Henze, University of Oldenburg
Ginger B. Claassen, C-Lab, Siemens AG
Martin Pielot, OFFIS - Institute for Information Technology
Hakan Eftring, Lund University
Jörn Peters, Soest District

This workshop is organized within the HaptiMap project:
http://www.haptimap.org/ - FP7-ICT-224675

Best Regards,
Benjamin Poppinga
(on behalf of the Workshop Organizers)

--
Benjamin Poppinga
Human Machine Interaction

OFFIS
FuE Bereich Gesundheit | R&D Division Health
Escherweg 2 - 26121 Oldenburg - GERMANY
E-Mail: benjamin.poppinga@offis.de
URL: http://www.offis.de/

Fwd: cfp: CSCW 2011 - The ACM Conference on Computer-Supported Cooperative Work

============================================

Call for Participation: CSCW 2011

The ACM Conference on Computer Supported Cooperative Work

March 19–23, 2011 · Hangzhou, China

Website: cscw2011.org
============================================

FIRST SUBMISSION DEADLINE: August 6th, 2010 (for Papers, Notes, Workshops, and Tutorials)

PCS is now open for papers and notes submissions: http://precisionconference.com/~sigchi

============================================
We invite you to submit your research to the 2011 ACM Conference on Computer Supported Cooperative Work (CSCW 2011) to be held on the edge of scenic West Lake in Hangzhou, China from March 19–23, 2011.

CSCW is an international and interdisciplinary conference that has a special focus on how technology intersects with social practices. This year's theme of Building Bridges reflects the history of building bridges between social and technical researchers at the conference while also highlighting the opportunity to build bridges among research communities around the world by hosting it in Asia.

The conference has several venues for participation. Visit our web site for more details: http://cscw2011.org/

Appropriate topic areas for CSCW include:

* Innovative systems to support collaborative activity: group formation, awareness, coordination, telepresence, shared interaction, etc.
* New collective or collaborative user experiences enabled by social media, Web 2.0, Enterprise 2.0, social networking, wikis, etc.
* Emerging issues for global, cross-cultural coordination and communication
* Innovative installations: CSCW and the arts, media, museums, other public spaces
* Studies of the introduction and use of technologies from social, cultural, and organizational perspectives
* Applying social science methods (ethnographic, experimental, empirical, etc.) to study and understand collaborative experiences and practices
* Novel methodologies and tools for the design and analysis of collaborative practices
* New theoretical approaches and frameworks for understanding coordination and communication
* Collaborative experiences enabled by mobile devices, location-based services, advanced sensing systems, and other emerging technologies
* Multi-player gaming and Virtual Environments
* Systems for emergency preparedness and large-scale rapid deployment (e.g. disaster response)
* Collaborative domains: Computer Supported Cooperative Healthcare, Human Robotic Collaboration, Education, Collaboratories, Government
* Studies exploring the appropriate balance between individual and collaborative work.
* Visions of future directions for CSCW

=================================
Get the latest CSCW 2011 updates!
=================================

Follow us twitter.com/cscw2011

Become a fan at facebook.com/cscw2011
=================================

CfP: Research for Action: Networking University and Community for Social Responsibility

Call for Participation and Presentations

Research for Action: Networking University and Community for Social Responsibility

A workshop in conjunction with Making Links 2010
Monday, 15 Nov 2010, Perth, Western Australia

http://www.makinglinks.org.au/news/research-for-action/

Workshop Theme
This workshop brings together people from a diverse range of disciplines to discuss how academic researchers and community practitioners and activists can work together to explore the use of information and communication technologies, social media, augmented reality, and other forms of network technologies for research and action in pursuit of social responsibility. The aim is to connect people with ideas, ideas with research projects, and harness new media to further inquiry into socially just outcomes in our community.

Participation
There are two ways in which you can participate in this workshop. You can either come along as a general participant, including having the chance to present a short position statement on your current research needs, projects or ideas (whether as a researcher or active practitioner), or you can present a paper (full length papers to be selected on the basis of peer review). Workshop costs AU$ 85 if you also register for Making Links 2010, or AU$ 145 if you only attend the workshop. Morning/afternoon tea breaks and lunch included.

A. General participation stream
Position Statements: We are calling for 300-500 word position statements expressing the interest in the workshop and the disciplinary background of the participant.

30 July 2010 Submission of short position statements by email to the workshop chairs
30 Sep 2010 Notification of acceptance (early-bird rate closes 1 Oct 2010)

B. Peer reviewed publication stream
Full papers for peer review and publication in a special issue of the Journal of Community Informatics (to be confirmed): http://www.ci-journal.net/index.php/ciej/about/submissions#onlineSubmissions

06 Sep 2010 Submission of full papers for peer review by email to the workshop chairs
30 Sep 2010 Notification of acceptance (early-bird rate closes 1 Oct 2010)
01 Nov 2010 Revised, camera ready papers due

Workshop Keynote Speaker
Douglas Schuler has been focusing on the intersection of society and technology for over 25 years. He has written and co-edited several books, including Participatory Design: Principles and Practices (Erlbaum, 1994),New Community Networks: Wired for Change (Addison-Wesley, 1996;http://www.publicsphereproject.org/ncn/), and most recently, Liberating Voices: A Pattern Language for Communication Revolution (MIT Press, 2008), a multi-year undertaking (still in-work) with 85 contributors. He is president of the Public Sphere Project (http://www.publicsphereproject.org/) and former chair of Computer Professionals for Social Responsibility. For CPSR, Doug organized the Directions and Implications of Advanced Computing symposia series which was first convened in 1987. He is also a co-founder of the Seattle Community Network, a free, public access computer network supporting community and civic engagement that first went online in 1994. He is a member of the Faculty at The Evergreen State College in Olympia, Washington, a non-traditional liberal arts college, where he teaches programs that focus on the idea of civic intelligence. Doug has a masters degree in computer science (University of Washington) and a masters in software engineering (Seattle University). He is working on his PhD.

Workshop Chairs
Associate Professor Matthew Allen (@netcrit), Internet Studies, Curtin University of Technology
m.allen AT curtin.edu.au

Associate Professor Marcus Foth (@sunday9pm), Urban Informatics, Queensland University of Technology
m.foth AT qut.edu.au

--
Assoc. Prof. Marcus Foth
Principal Research Fellow

Urban Informatics Research Lab
Institute for Creative Industries and Innovation
Queensland University of Technology (CRICOS No. 00213J)
130 Victoria Park Road, Brisbane QLD 4059, Australia
Phone +61 7 313 x88772 - Fax x88238 - Office K506, KG
m.foth@qut.edu.au - http://www.urbaninformatics.net/

Fwd: CFP: Workshop on Connecting Families at ACM Group 2010

---------------------------------------------------------------------------------------------------------------------

Connecting Families: New Technologies, Family Communication, and the
Impact on Domestic Space

Workshop at ACM GROUP 2010
Sanibel Island, Florida, USA
Sunday, November 7, 2010
Workshop Page: http://carmster.com/connecting

Deadline: September 10, 2010

ORGANIZERS
-----------------------------------------------
Carman Neustaedter, Simon Fraser University
Tejinder Judge, Virginia Tech
Steve Harrison, Virginia Tech
Abigail Sellen, Microsoft Research Cambridge
Xiang Cao, Microsoft Research Cambridge

ADVISORY PANEL
-----------------------------------------------
David Kirk, University of Nottingham
Joseph 'Jofish' Kaye, Nokia Research

WORKSHOP DESCRIPTION
-----------------------------------------------
Computer-mediated communication (CMC) has been a longstanding focus of
study in the fields of HCI and CSCW dating back to the first
incarnations of the media space in the early 1980s. Since then, this
research sphere has explored many different forms of technology. The
early focus of this work was largely workplace-oriented where
researchers focused on improving and understanding workplace
communication practices. However, over the last decade, there has
been an increasing focus on studying computer-mediated communication
in the home.

Computing technologies are rapidly changing the way families can
communicate, coordinate, and connect with others through
readily-available (and often free) applications, such as Google Talk,
Skype, or iChat. The accessibility and proliferation of these
applications means that family members are increasingly faced with new
mechanisms to reach out and connect with their family and friends.
For this reason, technology is now rapidly reconfiguring the way we
think about and design for domestic spaces. As it does so,
researchers now must directly confront issues of family relations and
the subtle negotiations that are part of that realm. "Connection" can
be emotionally expressive or merely informational. Analytic frameworks
as well as technologies developed to support work may not be
appropriate for understanding this setting.

The objective of this workshop is to bring together researchers,
designers, and practitioners who study family practices or domestic
technology design with a particular emphasis on mediating family
communication within the home and also between homes. Our focus is on
technologies that allow family members to directly connect with one
another either synchronously (e.g., video conferencing) or
asynchronously (e.g., instant messaging), as opposed to technologies
where one broadcasts or shares information with many (e.g., social
networking sites). Here research typically aims to support
communication between parents, children, grandparents, and close
friends. We want to build community around this topical area, explore
the themes of this research over the last decade, and discuss the
relevant research themes of the next decade. We also plan to use the
workshop as a starting point for pursuing options of
creating a book about the workshop theme.

Possible topics include but are not limited to:
- family coordination
- family communication
- video communication
- communication across time zones
- social relations in families
- analytic frameworks for ICT in the domestic realm
- domestic awareness appliances
- methods for studying domestic settings

CALL FOR POSITION PAPERS
-----------------------------------------------
Potential workshop participants should submit 2-4 page position papers
(SIGCHI format) that describe their area of research as it relates to
domestic computer-mediated communication along with the future
direction they see research in this space taking. We also ask that
authors include short biographies for each of the position paper's
authors. We expect that only one author for each paper will
participate in the workshop, though we may be able to accommodate a
small number of special requests.

Email submissions to carman_neustaedter@sfu.ca

Submission deadline: September 10, 2010
Notification of decision: October 7, 2010

This workshop is being held as part of the ACM Group 2010 Conference:
http://www.acm.org/conferences/group/conferences/group10/

CFP: The 3rd Workshop on HCI and Services @ HCI 2010

===============================================
The 3rd Workshop on HCI and Services

to be held at the HCI 2010 conference
University of Abertay Dundee, UK

Tuesday 7th September 2010

===============================================

1. INTRODUCTION

Services are considered one of the key areas to focus on for growth
and innovation within local and global economies. Approaches to
service design have emerged that share human-computer interaction's
(HCI) commitment to working with and for people, albeit in the
development of useful services, rather than information technology
(IT) artefacts. However, there has been little explicit interaction
between the two communities, despite this apparent overlap. This
workshop will explore HCI's actual and potential inputs to Service
Design activities (including service design research) and vice versa,
and builds on associated workshops held at BCS-HCI 2008 and 2009.

2. GOALS

• to bring together researchers and practitioners, from both HCI and
service design, to inform both research and practice into service
design and service design research;
• to continue the exploration of the relationships between HCI (and
its applied manifestations such as interaction design, user
experience) and service design (plus research), in both theory and
practice;
• to bring together people in different disciplines to discuss the
above topics;
• to explore the wider implications of service design, such as links
with public service reform and local democracy movements;
• to continue the building of a community of people with interests in
the areas.

3. TOPIC RELEVANCE

The workshop relates to existing work and workshops on services.
Outside of HCI, several major research projects and programs have
undertaken research into services in relation to products (e.g. KIM,
IPAS, S4T). A recent AHRC network on service design has also been
undertaken at Oxford ; and the IfM and IBM have developed one vision
for moving services research forwards and has resulted in a volume
publication. Cranfield University's IMRC has focussed around the
Product-Service Systems concept in addition the Service Design Network
network has launched a multidisciplinary journal (Touchpoint),
alongside its thriving Facebook and Linked In communities. Recently
the guardian Newspaper published a supplement on service design.
The workshop also builds on the work that has looked at service issues
in public services; on existing general interest in HCI; existing
general interest in service design; research into the definition of
services; and emerging paradigms for services. In addition the
emergence of design consultancies focussed around services and the
wider design and engineering communities growing interest in the topic
..
The workshop will build on the success of the 1st and 2nd workshops
held at HCI 2008 and HCI 2009, along with the subsequent call for
papers for a Special Issue of Behaviour and Information Technology.
These efforts have brought together a small amiable, and focussed
group of people alongside the gradual development of an international
network of people interested in the interaction between HCI and
service design and research

4. TOPICS

• Do HCI approaches shed new light on definitions of service?
• Reports of experiences applying HCI design and/or research
approaches (e.g., contextual inquiry, personas) to the design of
services.
• Reports of experiences of using services marketing (e.g., service
blueprinting) approaches in HCI contexts.
• Service Quality (e.g. SERVQUAL) in relation to usability / user
experience measures.
• Conflicts and complements between service as experience and 'harder'
measures of service quality.
• Adaptation of existing perspectives to the analysis and design of
services (e.g., task analysis, activity theory, distributed cognition)
• Why services mean that existing perspectives can no longer apply.
• From service to e-service and back again.
• Educational perspectives.
• What HCI approaches, methods, tools and techniques could be used to
assist service design within the entire service development lifecycle.
• The intersection between theoretical accounts of participatory
approaches and value co-creation and co-production

5. WORKSHOP STRUCTURE
Participants will be invited to submit a 4 page position paper on
their work, along with a candidate service for additional activities.
Practitioners have the option to submit a slide based presentation in
lieu of a position paper.

The morning session will be given over to the presentation and
discussion of these papers.

The afternoon session will undertake a walkthrough of a Service be
split between analysis / design of one or two service examples using
both constructs explored in the morning and standard

In addition, there will be a workshop site linked into the main
conference site that will remain active as a resource for the
community.

6. PARTICIPANTS
Participants would be expected from industry and academia.

The workshop organisers have built a network and through their work
and attendance at previous workshops and the special issue of
Behaviour and Information Technology.

7. DEADLINES

Position Submission: 9th August 2010
Response: 13th August 2010

Workshop 7th September 2010

8. WORKSHOP ORGANISERS

Peter J Wild

Emma Pickering

John Knight
Director of Intiuo Design and Research

9. CONTACT INFORMATION

Workshop Website
https://sites.google.com/site/hciandservices/

HCI 2010 Website
http://www.hci2010.org/

Organiser contact
Peter Wild
peter.j.wild@gmail.com